RETURN & EXCHANGE POLICY

ALL SALES ARE FINAL

At Gemini Hair Co, all sales are final. Due to the nature of our products and for hygiene and quality control purposes, we do not offer refunds under any circumstances. Once an order has been placed, it cannot be canceled, refunded, or reversed.

 

    EXCHANGES

    We offer exchanges only under the following conditions:

    • Exchange requests must be made within 24 hours of purchase
    • Hair must be unused, unaltered, and in its original condition
    • Product must remain in original packaging and not be tampered with

    The following will make your order ineligible for exchange:

    • Cutting
    • Coloring or toning
    • Bleaching
    • Installing
    • Washing
    • Heat styling

     

    FINAL SALE ITEMS

    • Custom orders
    • Promotional items
    • Sale items

    AGREEMENT

    By completing your purchase on

    myshopifygeminihairco.com, you acknowledge and agree to this Return & Exchange Policy.

    CONTACT

    If you have any questions regarding your order, please contact us within the 24-hour exchange window.